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Title

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Payments Solution Delivery Specialist

Description

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We are looking for a Payments Solution Delivery Specialist to join our dynamic team. In this role, you will be responsible for the end-to-end delivery of payment solutions to our clients. You will work closely with clients to understand their payment processing needs, design tailored solutions, and ensure successful implementation. This position requires a deep understanding of payment systems, excellent project management skills, and the ability to communicate effectively with both technical and non-technical stakeholders. You will be the primary point of contact for clients during the delivery process, ensuring that all requirements are met and that the solution is delivered on time and within budget. Additionally, you will collaborate with internal teams, including product development, sales, and customer support, to ensure a seamless delivery experience. The ideal candidate will have a strong background in payment processing, experience with various payment technologies, and a proven track record of delivering complex projects. If you are passionate about payments and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities

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  • Manage end-to-end delivery of payment solutions to clients.
  • Work closely with clients to understand their payment processing needs.
  • Design and implement tailored payment solutions.
  • Ensure successful implementation of payment solutions.
  • Serve as the primary point of contact for clients during the delivery process.
  • Collaborate with internal teams to ensure a seamless delivery experience.
  • Monitor project progress and ensure timely delivery.
  • Manage project budgets and resources effectively.
  • Provide regular updates to clients and internal stakeholders.
  • Identify and mitigate project risks.
  • Ensure compliance with industry standards and regulations.
  • Conduct post-implementation reviews and gather client feedback.
  • Continuously improve delivery processes and methodologies.
  • Stay up-to-date with the latest payment technologies and trends.
  • Provide training and support to clients as needed.

Requirements

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  • Bachelor's degree in Finance, Business, or a related field.
  • 5+ years of experience in payment processing or a related field.
  • Proven track record of delivering complex projects.
  • Strong understanding of payment systems and technologies.
  • Excellent project management skills.
  • Ability to communicate effectively with both technical and non-technical stakeholders.
  • Strong problem-solving skills.
  • Ability to work independently and as part of a team.
  • Excellent organizational skills.
  • Attention to detail.
  • Ability to manage multiple projects simultaneously.
  • Strong analytical skills.
  • Experience with project management tools and software.
  • Knowledge of industry standards and regulations.
  • Ability to travel as needed.

Potential interview questions

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  • Can you describe your experience with payment processing systems?
  • How do you manage multiple projects simultaneously?
  • Can you provide an example of a complex project you delivered successfully?
  • How do you ensure compliance with industry standards and regulations?
  • What project management tools and software are you familiar with?
  • How do you handle communication with both technical and non-technical stakeholders?
  • Can you describe a time when you had to mitigate a project risk?
  • How do you stay up-to-date with the latest payment technologies and trends?
  • What strategies do you use to ensure timely delivery of projects?
  • How do you gather and incorporate client feedback into your projects?
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